Uncover Digital Evidence. Secure Your Business. Protect Your Future.

Frequently Asked Questions

• What kind of services do you provide?
  We help with digital investigations, cyber risk checks, and secure data recovery for phones, computers, and online accounts you own or manage. Our team also supports cases involving infidelity concerns, crypto tracing, sextortion response, and online harassment. Every engagement is tailored to your situation and handled with care. You choose how much information to share at each step.
• Will my identity remain anonymous?
  Yes. You can use a nickname, a separate email, and privacy-first communication options. We only collect what is strictly necessary to work your case. Your information is never shared outside our team.
• How discreet are your investigations?
  Discretion is built into our process. We work quietly, minimize digital footprints, and coordinate timing so activities blend into normal usage patterns. You control communication frequency and channels. Our goal is to keep attention off you while we work.
• I think my partner is unfaithful. Can you help?
  We approach relationship concerns with empathy. We can review available digital activity on devices you own or have permission to analyze, correlate timelines, and highlight irregular patterns. You decide how deep the review goes. Findings are presented clearly and respectfully, without drama.
• What if I’m facing sextortion or blackmail right now?
  You’re not alone—we prioritize these cases. We help you secure accounts, preserve key evidence, and reduce exposure while we assess the source and tactics. You’ll receive step-by-step guidance designed to lower immediate risk. We stay with you until the situation is stabilized.
• Can you recover deleted messages, media, or files?
  Often, yes. Results depend on the device, app, and how long ago the data was removed. We use forensics-grade methods to attempt recovery from phones, computers, and cloud accounts you control. Even partial recoveries can reveal helpful timelines and context.
• Do you trace stolen or lost cryptocurrency?
  We analyze on-chain activity to map flows, identify linked wallets, and surface patterns tied to the event. You’ll receive clear visuals and explanations of what was found. We also share practical next steps to protect remaining assets and related accounts. Many clients come to us after scams or account takeovers.
• I was scammed online—what exactly can you do?
  We review communications, payment trails, and technical details to understand how it happened. From there, we create a timeline, identify key indicators, and provide actions to contain further damage. You’ll get simple instructions to harden your devices and accounts. We also suggest safer ways to communicate going forward.
• Can you help recover a hacked social media or email account?
  We help you secure devices, isolate the breach path, and guide the recovery flow for accounts you own. We focus on password hygiene, multi-factor resets, and removing unauthorized access. After recovery, we add layered protections to reduce the chance of repeat incidents. Clear checklists make each step easy.
• Can I work with you without revealing who I am?
  Yes. You can stay private by using an alias and privacy-first contact methods. Anonymous payment options are available. If later you want to share more details, that’s your choice and your timing.
• How do you communicate safely during a case?
  We use secure channels and keep messages concise. Sensitive documents are shared through protected links with limited access windows. We also provide simple device hygiene tips to reduce exposure. You decide how often you want updates.
• What do you need from me to start?
  A short summary of the issue, a timeline of key events, and any screenshots or references you already have. Tell us what outcome matters most to you so we focus there first. We’ll suggest the smallest effective next step. You always approve activity before we proceed.
• How long do investigations usually take?
  Simple recoveries and quick checks can finish in days. Complex cases, multiple devices, or older data may take longer. We keep the workflow efficient and update you as milestones are reached. You’ll always know what stage we’re in.
• Do you guarantee results?
  We don’t promise outcomes we can’t control, but we do promise a careful, methodical process. You’ll see the approach, what was attempted, and why. Even when full recovery isn’t possible, we aim to deliver clarity and practical protection steps. Transparency is part of our service.
• How do payments work?
  We accept credit/debit cards, PayPal, bank transfers, and cryptocurrency. Pricing depends on scope, urgency, and the number of systems involved. We’ll share clear estimates before any work starts. You approve the plan and the budget.
• What is your refund policy?
  We offer an 80% refund when you cancel within the agreed assessment window. The remaining 20% covers case intake, triage, initial diagnostics, reserved time, and secure workspace setup already committed to your case. After substantial work begins or deliverables are produced, refunds may not apply. We’ll be upfront about status at every stage.
• Is my data safe with you?
  We keep collection minimal and store only what we need for active work. Access is restricted, and items are removed on schedule or at your request. We can anonymize reports to protect your identity. Your comfort and privacy come first.
• What happens after my case is resolved?
  You receive a clear summary of findings and pragmatic steps to stay protected. We can check back after a set period to ensure protections are holding. If you prefer, we can delete retained items once you’ve saved what you need. Ongoing support is available if new questions arise.
• Do you help with spyware or hidden tracking on my phone?
  Yes. We look for signs of unwanted monitoring, risky settings, and suspicious apps on devices you own. You’ll get a prioritized list of fixes and safety habits that make a difference. We aim to restore confidence in your everyday device use.
• Can you monitor for future risks after the investigation?
  We can set up ongoing alerts for unusual account activity and data exposure relevant to your case. Monitoring is designed to be quiet and low-effort for you. If something triggers, we explain what it means and suggest next steps. You can pause or stop this anytime.
• What if I only need advice, not a full investigation?
  That’s fine—many people start with a consultation. We’ll review your situation, answer questions, and propose a smallest-first action plan. You can implement it yourself or ask us to assist. No pressure, just clarity.
• Will anyone find out I contacted you?
  We keep communications private and unobtrusive. You can use a separate email and silent notification settings to stay comfortable. We won’t reach out unless we’ve agreed on the timing and method. Your peace of mind guides our process.